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Monday, Oct 23rd
08:00 – 09:00 East Coast USA Time
Improving Accuracy of ETAs: Going Beyond Flight Time
Location: Room A111
Main Presenter: John Park, CFC, ACS – Intermountain Health
Communications & Operational Control Centers
CE: 1.0 credit - CAPCE; Nursing
Monday, Oct 23rd
09:15 – 10:15 East Coast USA Time
"It's Not You; It's Me" - Improving Relationships and Communications with the Comm Center
Location: Room A111
Main Presenter: Gene Garner, BMLS, CFC, ACS – Airlift Northwest
Communications & Operational Control Centers
CE: 1.0 credit - CAPCE; Nursing
Monday, Oct 23rd
10:30 – 11:00 East Coast USA Time
Standardizing OCC Capability and Training by Implementing FAA Part 121 Dispatcher Certification Requirements
Location: Room A111
Main Presenter: David W. Miller, CMTE – Apollo MedFlight
Communications & Operational Control Centers
CE: 0.5 credit - CAPCE; Nursing
Monday, Oct 23rd
11:15 – 11:45 East Coast USA Time
Integrating Communication Center Workflow into EMS Operations
Location: Room A111
Main Presenter: Victoria Geis, MHA, MCCP – HealthNet Aeromedical Services
Communications & Operational Control Centers
CE: 0.5 credit - CAPCE; Nursing
Monday, Oct 23rd
12:45 – 13:45 East Coast USA Time
Communications Empowerment
Location: Room A111
Main Presenter: John W. Lewis, Paramedic – HealthNet Aeromedical
Communications & Operational Control Centers
CE: 1.0 credit - CAPCE; Nursing